FAQ: About your stay

If you opt for a room with no private bathroom, you will share it with two other members maximum and have your own storage space for your hygiene products. The bathroom will be cleaned by our cleaning team every week.

Normally, we have a 6-month lease minimum across all our cities to ensure each member has enough time to build connections and settle within the Cohabs community. Please reach out to our Community team or contact us via the Lobby if you have any questions.

It is a measure imposed by the New York Housing Department policy that prevents residential properties, like Cohabs, from installing bedroom door locks for fire safety purposes.

However, as explained in our golden rules, we provide safe and secure common spaces through trust and mutual respect of our community. These elements are key and part of our community's success.

Depending on the size of each Cohabs house, we have anywhere from 3 to 24 rooms. You can find more information on our houses page.

The size of the room depends on the room type. Our private rooms are about 14 m²/ 150 sq. The other rooms vary from about 7 m²/80 sq for the smallest and about 30 m²/325 sq for the largest. You can see the exact size of the private rooms in the virtual tour after applying online.

The Cohabs houses have a range of different room setups depending on the room you are interested in. For more information, take a look at our virtual tour or check with our Community Manager during your call.

At Cohabs, we’re all about our community. That’s why we believe it’s so important to offer a bunch of complimentary services! To name a few:

• A monthly breakfast delivered to your door to enjoy with your housemates
• Common supplies delivered each month such as toilet paper, garbage bags, paper towels, coffee, salt and pepper, hand soap, dishwasher tablets… the list goes on
• Monthly community events organized by our team for our members
• Once a week, our team cleans all the common areas of your house.
• On-call house maintenance as we care about you and about our houses. If you have an incident or something isn’t working well, just report it via the Cohabs mobile app. Our team will fix it asap!
• Fully-furnished home with basic WiFi and Netflix, and all utilities (water, gas, electricity, …).
• Everything at your fingertips, via our Cohabs mobile app, you’ll be able to open your door, create an event, report an incident, chat with the other Cohabs members, and much more!
• A Welcome pack: As a new member of the Cohabs family, you deserve a little welcome gift! You will find it in your bedroom on your move-in day. All details are on the pricing page.

Our rooms are fully furnished, equipped, and have almost everything you need. We say almost because the only things we don't provide are a blanket, sheets, and a pillow, so don't forget to bring yours. Unless you're moving to Paris where the blanket is provided for you. Prefer to travel light? You will have the option to subscribe to our Bedding Pack before moving in via the Cohabs app; we'll take care of these for you.

Yes, of course. You just have to send your mail to your Cohabs address. You can also write your name on the board near the front door.

Your room is secured after you complete these important steps which can be found in the Lobby:

1. Call the Community Manager
2. Submit required documents
3. Secure room via the prebooking or booking page
4. Sign the lease pay the deposit + first month's rent
5. Pay the the application fee and you're good to go!

You have the possibility to cancel your stay 15 days after the signature of your lease. It is not possible to cancel after entering the house even if it is before the 15 days notice. Beyond this deadline, we will be obliged to charge you a cancellation fee equivalent to 2 months’ rent.

You can request to terminate your lease via the Cohabs app and send us an email. This is completely subject to our lease terms, but we try to be as flexible as possible.

Every member gets access to our dedicated Cohabs app. Within the application, you will be able to report an incident or add a wish for your house.

You can do pretty much what you want in your room as long as you do not damage the walls, floors, or other surfaces and return your bedroom to the state in which you found it.

Yes, we encourage members to officially establish themselves at the beginning of their stay. You will find more information about this in the Cohabs app.

Yes, every house has a laundry room with washing machines and dryers. The number of laundry appliances depends on the number of housemates. And yes, the use of the laundry room is included in your lease, no extra cost.